Resorts offer the ‘Hey, Disney!’ service features through Alexa for Hospitality. It’s a custom voice that Disney itself developed to guide users through the ‘Hey, Disney!’ experience. The experience as a whole is guided by the “Disney Magical Companion.” Essentially, this companion is a Disneyfied version of Alexa. As noted above, it offers authentic character voices, original recordings, unique audio environments inspired by films and parks, plus over 1,000 interactions. ‘Hey, Disney!’ was designed with Amazon’s Alexa to enhance the Walt Disney World guest experience with things like jokes, interactive trivia for families, personal greetings from characters, soundscapes, and more. Need more pillows, towels or coffee? Just tell ‘Hey Disney!’ and a Cast Member will take care of your request. The assistant can answer questions, like when Magic Kingdom opens, where to get a meal, or times for nighttime spectaculars.įrom your room, you can also use the ‘Hey, Disney!’ assistant to make specific service requests. In the Echo devices found inside Walt Disney World Resort hotel rooms, guests can use ‘Hey Disney!’ to learn helpful information about their vacation, offering info about transportation, and more. Relax with a Star Wars soundscape or take off on a Muppets adventure. ‘Hey Disney’ can tell a Cars story or let you laugh along with jokes from Goofy. Guests can also hear from more than 25 popular characters including Mickey Mouse, Olaf, Rocket, Groot, Princess Tiana, and many more. Using Amazon’s Alexa technology for Echo devices, the ‘Hey Disney!’ digital voice assistant brings characters and stories to life and allows guests to ask questions about weather forecasts, as well as perform basic tasks like setting timers and alarms, etc. Regardless, it’s now everywhere as of Winter 2024. Instead, the device debuted in mid to late 2022 (unless you count the modified version in Star Wars: Galactic Starcruiser) in select rooms and has had a slower rollout since. ‘Hey Disney!’ was first announced before the kickoff of Walt Disney World’s 50th Anniversary and was expected to roll out beginning in late 2021 through 2022. In mid-February 2024, Walt Disney World celebrated a milestone in the multi-year rollout of ‘Hey Disney’ as every one of its more than 28,000 hotel rooms now is equipped with the ‘Hey Disney!’ device and all guests in those rooms now have access to the free voice assistant service. This post covers everything you need to know about the new voice-activated assistant that helps guests order amenities, speak with Cast Members, get answers to common questions, plan park days, have fun character interactions, and more. ‘Hey Disney!’ is a new Amazon Alexa device that’s now available in hotel rooms at Walt Disney World Resort.
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